Quotes to Think About
| “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction, and skillful execution” - Unknown |
| “You should treat your Customers as appreciating assets." - Tom Peters |
| “Customers are not dependant on us, we are dependant on them" - L.L. Bean |
| Intro to the 8 Step Systematic Innovation Process - Part 2 |
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